Prices & Booking

Booking Terms and Conditions

  • Payment: Online booking & payment facility is managed securely by Stripe (www.stripe.com) If you choose to ‘pay-on-completion’, we accept cash or bank transfer. We do not provide invoices other than in the case of contract or corporate instructions.
  • Changes & Refunds: Only accepted if cancelled up to 3 days prior to appointment. No refunds or changes possible after this time, or for ‘no-shows’. Please follow instructions in your confirmation email to make any alteration.
  • No Show: If a service is unable to be completed due to a ‘no-show’, or access to the property not facilitated, strictly no refund will be provided.
  • Appointment Time: every effort will be made to arrive at the scheduled appointment time. However, unforeseen delays beyond our control can occur and we ask for around 15 mins of flexibility. In the case of a more significant delay, we will of course get in touch.
  • Changes/Delays: on occasion, it may become clear that a service will take significantly longer than planned – e.g. an unexpected or undisclosed bird’s nest. We reserve the right to re-arrange attendance to provide adequate time, and to charge an additional fee before commencing.
  • Service Durations: Services take around 1hr for single sweeps, and up to 1.5hrs or longer for a specialist service or for multiple services. However, these times are guidelines only.
  • Appointment changes: We reserve the right to contact you to discuss an alternative appointment should it be necessary.
  • GDPR

    Learn more about the General Data Protection Regulation (GDPR) on Wikipedia.

    & Data Protection:
    By boking online you consent to our Data Protection & GDPR Policy. You also consent to receiving periodic safety & service booking reminder emails, and communication in respect of your booking. You will receive NO 3rd PARTY MARKETING MATERIAL. We WILL NEVER sell your information.
  • Pre-Sweep Requirements: Please ensure that all ash, leftover fuel and fireplace items are removed prior to appointment. We cannot accept liability for damaged items.
  • Service’ & ‘Safety Check: These elements pertain to a light servicing & maintenance of an appliance (e.g the replacement of fire rope & repairs to fire cement sealant) similar to a car MOT. A broad safety check of an appliance and chimney will be conducted, with results will be detailed on your sweep certificate and should be considered as guidance only.

Testimonials

amandeep dhaliwal
amandeep dhaliwal
2023-07-15
Great service and really helped with advice for my family to re instate a disused chimney. Swept, clean and tidy. On time and good value. Totally recommended!!
Jakub Building Services
Jakub Building Services
2023-07-15
Excellent contractor services. Taking care of a chimney sweeps and camera inspections for a portfolio of propeties and clients. Always reliable and good value for money. Many thanks as always.
Nick
Nick
2023-07-10
Good value for money, came on time on short notice for an open fire sweep and camera inspection. Paul was helpful and knowledgeable and left everything tidy and clean. Thanks, see you next year!
Tineke Gibbs
Tineke Gibbs
2023-07-03
Super service as recommended, many thanks indeed
Parisa Nazer
Parisa Nazer
2023-07-02
Brill service, at short notice to sort out a birdsnest in an old chimney. thanks so much Captain Sweep!
Murat Atak
Murat Atak
2023-06-14
Super responsive came on time and did great job . Thanks , see you next year .
Vera Miranda
Vera Miranda
2023-06-13
Really excellent service all round. On time, professional, knowledgeable. No problem handling a large Inglenook and wood burner stove. Thanks so much!
Kauyna Oliveira
Kauyna Oliveira
2023-06-09
I recently used Capital Sweep for a chimney inspection and I couldn't be more impressed with their service. The inspection was thorough and detailed, and Paul was able to identify potential issues before they became major problems. Thank you for a job well done!
Alex Dee
Alex Dee
2023-06-08
Very good value for money for cleaning my wood burning stove and super polite professional and handsome! Would 100% reccomend
Yasmine B
Yasmine B
2023-06-07
Good service. Good price. Totally clean. Will recommend.